
Frames Warranty
Our frames are warranted for any type of manufacturer’s defect, under normal wearing conditions, for 2 years from the original date of purchase. Scratches and “normal wear” are not warranted after 60 days. Discontinued and some sale frames may be excluded. If your eyewear breaks due to a manufacturer’s defect, we will replace it with an identical frame style. In some cases, a substitute size or color may be provided. All broken or replacement parts must be returned to EyeCare Specialties to be replaced under the warranty. This does not apply to loss of your eyewear.
Lenses Warranty
Our lenses are warranted for a one-time replacement within a 2-year warranty period. Lenses can be replaced for a manufacturer’s defect only. You can expect a certain amount of scratching and wear to occur from “normal wear” and cleaning.
All defective lenses must be visually inspected before being replaced under warranty and all unused defective lenses must be returned to EyeCare Specialties. Certain insurance providers offer their own warranty policy for your lenses. If we use your insurance plan, we will follow the guidelines set forth by your insurance provider (VSP and EyeMed only offer a 1-year replacement warranty on lenses). The determination of defects and conditions beyond normal wear are left solely to the discretion of EyeCare Specialties.



